When you check out, we issue a temporary hold to ensure there are funds to complete your purchase. This isn’t a charge. We only charge you for the final total. Each time you place or add items to your order, we issue a new temporary hold for the amount added.
Your bank should remove the temporary hold within 5 business days.
What happens |
What you see in your account |
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Placing and receiving an order |
You may receive a temporary hold after you check out. You are charged when you receive your order. |
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Adding items to your order |
You may also see a smaller hold in your account. This hold reflects the item(s) you added to your original order. Your bank should remove that hold within 5 business days. |
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Removing items from your order |
If you remove items from your order, you’ll still see the hold reflected in your account. We do not adjust the hold after items are removed from your order. |
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Canceling orders |
If your order is canceled, we signal to your bank or credit card company to release the hold. It may take 24-48 hours for the bank to release the funds to your account. |
